Programs that help tenants and landlords resolve disputes regarding security and other rental deposits, unsanitary conditions, failure to make repairs, privacy, notice requirements, excessive rent increases, nonpayment of rent, neglect or damage to property, overcrowding or other grievances.

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Membership organizations that tenants can join for a yearly fee that provide legal assistance and/or political representation for members who are having disputes with their landlords, suggestions about tenant organizing tactics and a variety of informational services concerning the rights and responsibilities of owners and renters, rent withholding rights, local rent control laws, small claims court procedures, the steps in the eviction process and other issues that may be of interest to tenants.

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Programs that provide information and guidance for tenants who need to know their rights and responsibilities regarding leases and rental agreements, deposits, legal eviction procedures, measures to protect themselves from unlawful or retaliatory evictions, rent withholding rights, rent control requirements, privacy rights and other issues that may be of particular interest to tenants. Tenant rights counselling may also include assistance in completing forms, advice regarding a particular dispute and contact with the offending landlord to provide notification that she or he is not in compliance with landlord/tenant laws.

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